Warranty

We stand behind the quality of the products we sell.

Groundly products include an extended 24 month warranty covering faults in materials and workmanship under normal use.

What the warranty covers

• Faults in materials
• Faults in workmanship
• Manufacturing defects under normal use

What the warranty does not usually cover

• Normal wear and tear
• Accidental damage
• Misuse or improper care
• Damage caused by unauthorised modifications

If you believe your product has a warranty issue, please contact us with your order number, a description of the problem and photos or video where helpful.

We will review the issue and advise the best next step as quickly as possible.